Logging in at Goldex takes little effort. Just hit the “Log In” button at the top right, enter your email and password, and you’re set for play. If you forget your password, there’s a “Need Help?” link for password recovery. Once inside your account, you can manage both funds and bonuses freely.
Creating a new account is just as simple as logging in. New members provide an email, phone number, country, set a password, and select their currency. The process requires agreeing to Goldex’s terms and confirming you’re over 18, with most accounts created instantly.
Goldex employs standard Know Your Customer checks to keep accounts secure. Verification usually completes within one day, helping to prevent fraud and ensure compliance.
Verification Step | Details Needed | Timeline |
---|---|---|
Identity | Passport, driver’s licence, or government ID | 1 day |
Address | Utility bill or bank statement | 1 day |
Payment method | Screenshot or document of card/e-wallet | 1 day |
Proof of deposit | Deposit confirmation or receipt | 1 day |
Selfie/video | Image/video with your ID | 1 day |
Goldex aims to process verifications quickly for Canadian players.
New users at Goldex are greeted with a classic match bonus on their first deposit. The offer is only available once per household.
Bonus Type | Maximum Amount | Wagering Requirement |
---|---|---|
Match Bonus | $500 | 40x |
Free Spins | 150 | 40x |
You’ll be able to claim the bonus immediately after your account is verified and your first deposit is made.
Using Goldex means agreeing to terms with each new account. Membership is only for adults over 18 residing in Canada. Users must provide accurate personal details and comply with the casino’s fair play and anti-fraud regulations. Bonus conditions, withdrawal limits, and loyalty program rules form part of the terms, and violating any rule can lead to account suspension.
Goldex Casino's customer support typically responds within a couple of minutes via live chat. Email support may take a bit longer, but it ensures comprehensive assistance for Canadian players.
Goldex Casino employs Random Number Generation (RNG) technology to ensure all games are fair and random. This technology is used industry-wide to guarantee unbiased outcomes.
Goldex Casino supports various payment methods, including major credit cards like Visa and Mastercard, as well as e-wallets and cryptocurrencies. However, it is recommended to use payment methods registered in your own name to comply with their policies.